ADA Member App

The American Dental Association (ADA) Mobile Member Application is a mobile app designed to extend the engagement of ADA members beyond desktop devices and bring the power of ADA to the iOS AppStore and Google Play stores. By bringing the core functions of the ADA member web application to a mobile platform, members are able to engage with their community and receive member services on demand through the mobile app.

The Problem

The American Dental Association had an engagement problem. The ADA was looking for a way to extend the engagement of ADA members beyond desktop devices and bring the power of ADA to the iOS AppStore and Google Play stores. ADA Members were frustrated that the only way to engage with their community and receive member services was through the ADA desktop website. ADA wanted a way for members to receive on-demand services through a new mobile app.


The Need

ADA was seeking to build on a robust set of data and implement an interactive system to a mobile platform that enhanced user experience. Additionally, ADA needed the mobile app to be customizable to state and local specifications. By engaging in an in-depth discovery phase to develop a thorough understanding of the desired user experience, we were able to design and then develop a beautiful app that allows for easy access to robust features like the full membership directory and openings listing service.


The Approach

By making an online community that focused on simple actions for users we knew we would save time and money for all involved. Users can quickly and easily search for members, pay membership dues directly through an automated process in the app, as well as access news, events, and opportunities directly from their phone or tablet. With this unprecedented access to their benefits users are more in control of their association experience than ever before.


The Outcome

The ADA Mobile Member App has received great feedback from users because it puts the power of The American Dental Association’s Tripartite Membership at the fingertips of their members. The app is available from both the Apple App Store and Android Google Play Marketplace, allowing users across the mobile spectrum to have direct access to many of their membership benefits, special association alerts, and key dental-related news. One of the most talked-about features was the ability of Mobile Member to connect members directly to their local, state, and national organizations from their iPhone or Android devices. Users can also find and connect with local and national members, as well as, review and update membership information directly from their mobile device. We are excited to be partnering with ADA and Aptify for an additional phase of work to make this app an even more powerful tool!